Derek Randall Achenbach

Derek Achenbach is a project manager and small business owner currently living in Phoenix, Arizona. My interests range from technology to entrepreneurship.

Master at leading people, honing processes and standards, strengthening professionalism, juggling priorities, and managing multiple large-scale, complex projects simultaneously to deliver excellent business results:

Higher Revenue•Lower Costs•Stronger Customer Satisfaction•Optimal Productivity & Efficiency

Offering MBA degree and in-process DBA (doctorate in business administration) complemented by 20+ years of proven leadership in call center, software, and telecommunications industries. Additional extensive experience with clients in the banking, computers, financial services, and healthcare industries. Areas of knowledge and qualification include:

VALUE-OFFERED SUMMARY

People Leadership & Project Management

Managed andsuccessfully delivered more than 200 projects (waterfall and agile) ranging insize from $5,000 - $3.5 million each, handling a portfolio of as many as 10-20projects simultaneously, and maintaining track record of delivering 99.99%within deadlines and budgets.

Process Redesign & Improvement / Operational Excellence

Broughtprofessionalism and standardization to an entrepreneurial company, developingand implementing project management processes and systems that have formed thefoundation that enabled 100% revenue growth in a single year, representing $5million new revenue.

Global Business Savvy

Worked with clientcompanies spanning multiple continents, requiring ability to manage schedulesand resources across time zones while adapting communication style for adiversity of cultures.

Problem Analysis & Solutions Design

●Developed reputation as the “go-to guy” to get things done regardless of the challenges. Helped a healthcare industry client troubleshoot faulty processes, identify flaws, and implement solutions that enabled them to turnaround a troublesome situation that would have lost them millions of dollars. Returned a money-losing project with the State of PA to profitability, solving issues and erasing $700,000 losses.