Adam Roos

About me:

I am a strategic and servant leader in IT with a proven ability to grow, manage, and mentor global teams, fostering professional, value-driven IT organizations.

My ambition is to inspire people and shape organizations to focus on business value and best practices.

Over the years, I have successfully implemented IT governance, led audit initiatives, guided organizations through mergers and acquisitions, outsourcing transitions, vendor governance across both on-premises and outsourced environments. I have also delivered on multiple projects and strategic road maps.

My approach is defined by genuine care, determination, and a strong belief in leading by example. I believe an excellent work environment is built on trust and psychological safety, clear purpose and alignment, and a culture that promotes communication, collaboration and inclusion. I support and coach my teams actively and I have a commitment to mutual success.

I give meaningful recognition to people behind success. I share knowledge and experience generously, mentor individuals across organizations, and support ongoing development and create opportunities for growth.

My track record and LinkedIn recommendations reflect my dedication to leading successful outcomes, driving growth, and fostering a healthy, collaborative work culture where people feel engaged, appreciated, and empowered to do their best work.

Linkedin.com/in/adamroos76/details/recommendations

ITIL Certified: (PeopleCert)

• ITIL Foundation 4

Agile Certified: (Dataföreningen Kompetens/Agile Extreme Academy)

• Agile foundation
• Agile practices Team Leader focus foundation.

Microsoft Network Certified:

• Networking Essentials

Previous roles:

• Director of IT excellence and IT-support.Cint 2023 – 2024
• Director of IT excellence.Cint 2022 - 2023
• Head of Internal IT.Cint 2021 - 2022
• Project Manager.Centric 2019 - 2020
• Service Delivery Manager.Candidator/Iver 2019
• Head of IT operations.G4S/Avarn 2011-2018 (IT Manager)
• IT-manager/System administrator.Packetfront 2009 – 2011.
• IT technician. Elektronikgruppen 2007-2009
• IT consultant.1997– 2007 (Qbranch, IT-Resurs, CVSI, Semcon, Poolia teknik)
• Support technician. Upplandsbro Komvux 1995-1996

Some achievements:

• Implemented IT governance multiple occasions
• Managed and developed global IT operations and support
• Led IT audits and compliance efforts multiple years
• Implemented process improvement initiatives. (ITIL)
• Vendor, Suppliers and consultants management
• Mentored and developed IT-Support leadership team
• Managed IT merger and acquisitions
• Facilitated IT organization to achieve ITIL foundation certifications
• Outsourcing IT-operations (G4S)
• Hired and grew IT team at Cint: Technical architects, Service delivery manager, Senior asset & supplier specialist, System administrators, consultants and suppliers/vendors
• Delivered successfully on multiple projects over the years. (Some examples)
• Project manager - Digitization of Land Agreements at IP-Only (Full time)
• Project manager - Establishment of a co-working space at Arlanda for Unites Spaces
• Project manager – Establishment of Network and IT Environment for Svensk Travsport
• IT outsourcing, G4S

Experience and skills:

• IT Governance
• Project Management
• ITIL Best Practices
• Stakeholder Management
• Process Improvement
• Risk management
• Team Leadership
• Global Operations
• Change Management
• IT organizational changes
• Recruitment
• IT Policies
• Employee management
• Budget and finance management
• Strategy and tactical planning
• On-call management and planning
• Mentor, coach, senior advisor
• Vendors, Suppliers, consultants management
• GDPR, IT audits, ITGC controls, compliance, penetration tests
• Finance & Procurement & contract management.
• Business acumen and experienced as an IT consultant
• Management and development of IT operation & support
• Outsourcing
• Security (IT security, physical & digital cyber security, access systems, alarm & facilities)
• IT merger and acquisition
• Optimization
• Digitization
• Automations
• Integrations
• Master data

LinkedIn courses:

• 2023 Nano Tips to Foster a Growth Mindset and Mental Agility
• 2023 How to Handle Poor Performers.
• 2023 Executive Influence
• 2023 How to be more strategic
• 2023 Top ten rules for highly effective leadership

Leadership courses:

• 2015 Ledning och Styrning av IT-verksamhet
• 2014 Ny som chef inom IT
• 2013 UGL - Utveckling av Grupp och Ledare
• 2011 G4S Chefsutbildning
• 2011 Arbetsmiljö för chefer, Arbetsmiljö diplomering

Project and governance courses:

• 2023 ITIL Foundation 4 training and certification
• 2020 Certified Scrum and agile Master
• 2019 ITIL Foundation 4
• 2016 XLPM Project management
• 2012 Pm3 and ITIL in interaction
• 2010 ITIL V3 Service Management Introduction
• 2009 Practical Project Management
• 2000 Projektledare utbildning ABF