Adam Dobkin

Customer service specialist in Baltimore, Maryland

I am a Customer service specialist currently living in Baltimore, Maryland, with over 12 years in outbound/inbound, and in person. experience. My hobbies include volunteering, reading about entrepreneurial subjects, and job skill webinars.

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Handled over 150 calls per day and maintained a goal of 20 surveys per day.

Closely interfaced with hundreds of customers every year to conduct comprehensive surveys and handled customer’s inquiries.

Built strong relationships with customers.

Collated and processed customer survey data, generated and sent detailed reports to hospital facility QA team.