Having 10 years of experience in e-commerce industry with Eight years experience in leading teams and managing projects. Experience of business & Systems Analysis including requirements facilitation, definition & analysis, alternatives, solution architecture, solutions costing, business process design.

In-depth knowledge of business and IT requirements to make more efficient processes, resulting in improved automation and operational efficiency.

Excellent team player with superb presentation, analytical, situational, interpersonal, problem-solving, customer management and quick learning skills.

Specialties:

★ Project Management
★ Catalog Management
★ Business Process Re engineering
★ Process optimization
★ Technical Knowledge of DPMO, TQM, Control Charts
★ Good understanding of ITIL framework
★ Analysis of continuity requirements (Business Impact Analysis)
★ Search Engine Optimization
★ Web Marketing
★ Social Media Marketing Strategy Development
★ Web Development
★ Digital Marketing Training