Adejoke Oyediran
Virtual Assistant, Customer Service/Administrative Executive, and HR Tech Specialist
Adejoke Temitope Oyediran is a dedicated and customer-centric professional with over a decade of experience in customer service and administrative roles. Adejoke's journey began with a Bachelor’s degree in Business Administration from Bowen University in 2010, which laid a strong foundation for her career.
Starting as an Admin Representative at Optimum Exposures Limited, Adejoke quickly demonstrated her capability in handling administrative duties and providing exceptional support to both staff and customers. Her early career was marked by a keen attention to detail and an unwavering commitment to customer satisfaction.
In 2013, Adejoke joined Thomas-Gilts Finance Limited as a Customer Service Executive, where she honed her skills in managing customer requests, handling data entry, and resolving inquiries with precision and care. Her success in this role led to a promotion to Senior Administrative Executive in 2016. Over the next seven years, she played a crucial role in ensuring smooth internal processes, reviewing financial reports, and supporting senior management with various administrative tasks.
In 2023, Adejoke expanded her expertise by joining Capita EMS. She initially worked in the Monitoring Department, managing high volumes of calls and emails, conducting work audits, and maintaining quality standards. Her excellent performance led to her current role in the Enforcement Department, where she manages data entry, non-compliance reporting, and coordinates with internal and external personnel.
Adejoke is not only proficient in CRM systems and HR information systems but also excels in time management, problem-solving, and teamwork. Her ability to handle challenging conversations with empathy and a strong customer focus sets her apart. She continually seeks to learn and develop her skills, as evidenced by her recent certifications in Customer Service.
Outside of work, Adejoke enjoys surfing the internet, watching movies, and reading, which help her stay informed and relaxed.
Adejoke Temitope Oyediran's career is a testament to her dedication, adaptability, and unwavering commitment to excellence in customer service and administration.