Yogyakarta, Indonesia

I am a graduate of English Department Faculty of Cultural Sciences UGM, Yogyakarta. Everything began when I was appointed as An English Tutor in a Tourism Village Krebet, Bantul. At that time, my jobdesc was teaching the craft entrepreneurs and the craft makers how to explain their products in English. It was a programme of my faculty. Then, after finishing my Diploma, I was accepted as a Call Center at PT. Vads for XL Axiata Tbk, my jobdesc was answering and handling customers' questions, complains, requests and helping to solve their problems in using provider of XL Axiata. I solved everything by phone because I was a call center. Then, I moved to another Telecommunication company called PT. Smartfren Telecom Tbk. Actually my jobdesc was not really different with my previous company. It's all about solving customers' problems. The different was I solved customers' problems directly on my desk because I was a frontliner. Yeah, having experiences in service fields have helped me developing my skills in English and Communication. Finally, guess what? Gotchaaa, I was accepeted as a staff in the biggest Provider in Indonesia called PT. TELKOMSEL INDONESIA Tbk. Starting my career since 10 Des 2012, I dare myself to achieve something here. Within 3 months, I was nominated to be a best CS of Yogyakarta. I became one of the ambassadors from my office to join a best CS competition. I got lot of things to be learned at that time. I was trained to be a master of presentation, how to serve customers with CARE, etc. Actually, I was not the best one, I was in third posisition on that competition. On the next competition, I was chosen by my SPV to participate again. Finally, with some good preparation I got the best result. I was nominated as the best CSR in Central Java & DIY. It's my honor to get that reward. Yes, victory needs preparation. By experiencing that competition, it is such a great opportunity for me in order to utilize my ability and achievement. 26th of March, I decided to retire from Telkomsel. I chose to continue my study. TO BE CONTINUED

Never hopeless. Yeah, lot of obstacles have matured me.

Wanna cheer me up? Just call me Ramone :)

Me? yep, actually I am a rule breaker but I am not a trouble maker. Honestly, I am not a heartbreaker because I am a true and a full time lover. #belloz

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