Aditya Shishir Tripathi
An Accomplished and Integrity driven individual with 6 years of experience in the Call Center Industry with in depth, knowledge of Telemarketing, Virtual Assistance, Mortgage Processing, Data Research, Recruitment, and Customer Support.
My goal is to continuously grow and enhance my career profile with dynamic experience and new opportunities. I have grown a strong passion and enthusiasm for this field & is pretty much focused on delivering the results to the Clients and keep them satisfied by providing the best service in the industry.
I am a graduate in Commerce and Diplomat in Textile Technology.
"True Leaders are not those to be first but those who are first to strive and who give their all for the success of the team"
Accelere Infosoft Pvt Ltd
February 2011 – Present (2 years 6 months) Ahmedabad Area, India
1. To plan, execute, and finalize projects according to strict deadlines and within budget.
2. Acquiring resources and coordinating the efforts of team members.
3. Project evaluations and assessment of results
4. Present reports defining project progress, problems and solutions
5. Define the project’s objectives and oversee quality control throughout its life cycle.
TransForm Solution Pvt Ltd
October 2009 – February 2011 (1 year 5 months) Surat Area, India
1. Worked as a Team Leader in the Voice Division
2. Motivate the team members to perform their tasks
3. Hold a team meeting every week
4. Report team status and progress to the senior every week
5. Maintain the project Reports
6. Lead the team in producing the development cycle report
7. Recognize and celebrate team and team member accomplishments and exceptional performance
Telemarketing, Virtual Assistance, Mortgage Processing, Data Research, and Recruitment & Customer Support.