Shift supervisor in London, Egyesült Királyság
I am a Shift supervisor at Starbucks Coffee Company currently living in London, the United Kingdom.
I have been working at Starbucks Coffee Company for 5 years whereby I have gained experience in every aspect of customer service; serving customers, making quality beverages, cash and register handling and performing daily inventory checks. On a daily basis I may assist as many as 1000 customers.
As a shift supervisor I manage a team of 7. I am responsible for the smooth running of that shift; opening and closing duties, delegating tasks, identifying jobs that require prioritising, and ensuring high standards of cleanliness, company standards are followed by shift team and all operational needs are met.
As a result I have learnt to be responsible for my team (achieve our targets and lead by example) and for my customers (how to anticipate their needs).
I work best under pressure and during times of high volume I am calm, collected and focused.
I can work well alone, but I am at my best collaborating with others.I am driven to deliver high-quality work.
I strive for excellence in everything I do.
Although I like my current role, I feel I am now ready for a more challenging assignment.
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