Madelle Burkett

Question: State farm car insurance question?

My bf was in an accident recently where he was rear ended at a stop light. The other driver was ticketed and no one is contesting the fact that the other driver is at fault. My bf decided to go through the other driver's insurance (state farm) rather than his own so that he wouldn't have to pay a deductible. He needs about $600 worth of body work done. After going through all the hoops, he was told to take the car to a local body shop & that he would be approved for a rental car while it was being repaired. Today, he took the car to the shop, but they told him they won't take it until March 21st (about 3 weeks from now). Until then, they expect him to drive his DAMAGED car. He drives long distances pretty frequently (usually visits me an hour and a half away every week or two) and neither of us are comfortable with the idea of him getting on the interstate in a damaged car. What recourse does he have in this situation? It seems pretty unfair that the accident was someone else's fault entirely and he is going to be stuck waiting almost a month to be put whole again :( I suggested that he call state farm and let them know that he's not satisfied with their solution, but he doesn't think it will get him anywhere. Does anyone have experience with this sort of thing? Thoughts in general?

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