Service Team Analyst II | Subject Matter Expert | Data-Driven Operations | Process Optimization | Communication Excellence

Summary:
I'm a Service Team Analyst II at Uber with proven expertise in live monitoring, stakeholder coordination, and operational performance across complex, high-scale environments.

Core Strengths:

Real-time incident management and resolution

Data-driven decision-making

SLA compliance & process improvement

Cross-market collaboration across EMEA

Structured and effective communication

What I Bring:
I bridge data with action. My work supports operational continuity, drives efficiency, and enhances platform safety. I translate insights into outcomes, whether by optimizing workflows or collaborating across teams to solve bottlenecks.

Growth Focus:
Currently deepening my capabilities in:

Business communication & strategic reporting

Data analysis and visualization