Founder and Director of CX Consulting - a Strategic Innovation and Customer Experience company.
I've over 14 years experience in the creation and implementation of human-centred strategies, offers, systems and products. I've lead large teams in creating innovative, experience-based customer propositions that drive growth, loyalty, advocacy and acquisition, and I strive to ensure all solutions are engaging, sustainable, and valuable.
I'm interested in all things new, different, innovative and creative. Humans to me are fascinating and I believe we have the power to change the world for the better. If interested in knowing more, having a chat, or sharing concepts - Send me a mail and lets talk!