alberta soranzo

Director of Service Design & Systems Thinking in London, United Kingdom

alberta soranzo

Director of Service Design & Systems Thinking in London, United Kingdom

the small things, they matter a lot™. e2e service design & systems thinking director at @lbgdigi. #euroIA18 co-chair. lowercase intentional. usual disclaimers apply.

  • #complexity
  • #systemsthinking
  • #servicedesign
  • #trust
  • #design
  • Work
    • Lloyds Banking Group