Pepe Gonzalez
ITSM Expert, Father, and blogger in Monterrey, México
Sevice Delivery & ITSM expert, Geek, Blogger, gamer & Evangelista de Procesos.
Manager Delivery & comercial | ITSM CoE Lead | IT Service Management | ITIL PeopleCert Ambassador | Senior Service Architect | Transformación digital | PMI | SaFe | DevSecOps | Agile | Gestion TI | ITIL v4 | Support Manager | Delivery | AI Agentic Creator | AI Early Adopter |
Certified in major frameworks with 10 years of experience in the area of technology and systems management, such Incident, Configuration, Change & Release Management to national and international companies, Implementation of best practices, ITIL, CMMI, COBIT, ITSM , COSO, SOX
Estas son mis credenciales: no hay males que duren más que yo ...