Chicago, Illinois, United States
I love technology.
In 2006, I turned my passion into a career and started my own small business: PC DOC INC.
In a few years, I graduated from DeVry University with a Bachelor of Science in Network and Communications Management in 2009. After receiving high quality theoretical and practical education, I finished with Summa Cum Laude and 3.97/4.00 GPA.
Later, I pursued a Masters degree in Information Systems Management with concentration in Information Security at Keller Graduate School of Management. I finished with Distinction and a 3.90/4.00 GPA.
While continuing getting involved with various computer and telephony systems I completed several IT certifications including: Cisco CCNA, VMware VCA, Microsoft MCP & Virtualization Specialist, Interactive Intelligence ICCE, Network+, etc.
From servers, to networks, to telephony, to software - I enjoy and work with all kinds of technologies. That's why I have to wear different "IT" hats and consider myself an IT Generalist. I have held several official titles, but presently I work as a Senior IT Engineer primarily working with:
Microsoft technologies (Active Directory, Group Policy, IIS, DNS, DHCP, SharePoint)
Windows Server 2003/2008/2012 and Small Business Server 2003/2008/2011
Microsoft Exchange Server 2003/2007/2010/2013
Cisco, SonicWall, HP networking (Cisco ASA & SonicWall firewalls, Catalyst & ProCurve switches + routers)
HP and Dell servers (PowerEdge, ProLiant)
NAS, VTL and Tape storage (QNAP, Synology, Overland Storage, Quantum)
Backup apps (Symantec, Acronis, vRanger, Veeam)
Virtualization (VMware ESXi and Hyper-V)
Microsoft SQL Server and Oracle databases
Microsoft Terminal Services/RDS and Citrix XenApp/Desktop
Thin Clients (Wyse, HP)
Workstations (HP, Dell, IBM, Lenovo)
VoIP and Digital Phones (Polycom, Cisco, Avaya)
IP PBX phone systems (Interactive Intelligence, Avaya)
Digital and Analog voice gateways (AudioCodes, Cisco)
SIP Trunk/PRI/T1 router equipment