Alicia Schmidt

San Francisco, California, United States

Alicia Schmidt

San Francisco, California, United States

I am Sr. Director, Customer Experience at Salesforce.org where I am responsible for leading the customer experience at-scale program resulting in increased customer satisfaction, engagement, and revenue - all in service of our nonprofit mission. I have more than 20 years of experience in the nonprofit and philanthropic sector primarily in marketing and development. I am driven by an interest in using emerging technology, digital storytelling, and contextual marketing to drive social change.

  • Work
    • Salesforce.com Foundation
  • Education
    • BA, English and Radio, TV, Film