Alison De Surra

Arcadia, California

Objective: To obtain a full-time position where I can best utilize my education, experience, and skills

• Diligent, upbeat people-person with the ability to anticipate needs of coworkers and customers

• Self-motivated with a strong ability to organize, prioritize and multi-task

• Excellent customer service provider through clear communication with a positive attitude

• Proficient in the Microsoft Office suite, Quicken, Delphi, Lightspeed, Galaxy and various POS systems

Sheraton Pasadena Hotel Executive Assistant: Pasadena, CA February 2013 – Present

• Performed general administrative duties inclusive of answering phones, photocopying documents,

recording meeting minutes, sorting mail, maintaining system records and computer files, ordering office

supplies, assisting and coordinating client site visits, and data entry

• Compiled data and generated weekly, monthly, quarterly, and annual reports

• Wrote hotel-guest notifications and responded to comment cards and online guest feedback

• Provided support to the executive office by assisting where needed e.g. planning semi-annual staff

appreciation events, serving as banquets staff during large events, providing coverage at the front desk or

E. O’Connor Vice President Capitol Group Personal/Exec. Asst.: South Pasadena, CA February 2012- August 2013

• Managed household employees and wrote checks for all incoming bills

• Synced work and social calendars, organized travel arrangements

• Assessed household inventory and procured necessary items

Synergy Natural Medicine Clinic Office Manager: Monrovia, CA June 2009- February 2012

• Sustained a clean, efficient, welcoming environment for the front office and waiting room

• Answered patient/client inquiries while receiving and prioritizing messages for the practitioners

• Coordinated schedules for Naturopathic Doctor and Nutritionist

• Handled confidential patient information according to HIPAA regulations in electronic and hard copy

• Managed accounts payable and receivable for products and services

• Ordered, received and organized Inventory and office supplies

  • Work
    • Seeking Full-Time Employment
  • Education
    • Bachelor of Arts in Communication Studies, Azusa Pacific Univeristy 08