- Work in conjunction with the business development team and support in pre-sales activities
- Evaluate business opportunities and draft proposals, agreements for prospective clients
- Creatively visualize and execute new RPO strategies to address competitive, complex business issues aimed at reducing costs, increasing efficiency, and improving bottom line results.
- Ensure specific short-term plans are aligned with the broader business objectives and comply with the best industry practice.
- Build and sustain collaborative relationships with CRMs to enable delivery of challenging business plans.
- Help gain the commitment and inspire trust in the employees through effective communication of the business plans and goals.
- Managed various operational aspects of the RPO division, including compensation practices, organizational diagnosis, employee relations, performance management, and team management.
- Took initiative to identify client needs and made recommendations for implementation of innovative RPO strategies to meet business objectives.
- Spearheaded a team of CRMs to enable delivery of RPO business and operations plan.
- Managed service level agreements with clients.
- Monitored business development activities