Senior director in the customer services domain, senior project and program manager in large technology-based corporations with proven execution and delivery capabilities.
Market- and people oriented, charismatic approach.
Successfully supervise managers and oversee decision making processes.
Thirteen years of proven expertise in IT and RF management, providing network and communication solutions in Internet, cellular and wireless environments.
Professional pre- and post-sale management and know-how complemented by emphasized focus on the customer’s perspective and needs consistently results in increased profit margins.
I believe any vendor needs to place their customer in the center.
Knowing customer pains and needs increases their SATISFACTION and LOYALITY.
Everything I learned and experienced till today combines a detailed technical understanding with sales/marketing orientation to bridge gap needs between these two aspects in order to please the customer by providing first class service across the board (project management, execution, deployment and support).