I have worked within the service industry for the majority of my career and have developed many of skills along the way learning that nothing is more important than customer relations and staff retention, when promoting longevity in contracts.
Ocean prides itself on Customer relationship building on the core “Right first time” which is why I fit in so well, I am a keen and perceptive person who is willing to learn and do so very quickly. I enjoy building and working within a good team atmosphere and thrive on achieving targets.
I have a high quality of written and verbal communication covering all levels professionally and socially. I have learned to become strong and fully focused at all times, whilst always remaining professional.
I would describe my role as Diverse, Interesting and hard work but more importantly exciting and enjoyable.
EDUCATION, QUALIFICATIONS & MEMBERSHIP
CMI Level 5 Diploma in Management and Leadership
Member of the British Institute of Cleaning Science
Diploma In Cleaning Operations
NVQ Retail Operations
Member of British Institute of Facilities Management