Ankit Patel

Columbus OH

IT Service Management Associate, MIS Aspirant. Avid Photographer.

Professional Experience

Application Development Operations Service Delivery Associate.

Work with numerous support team members both offshore and onsite to ensure my company [Discover Financial Services]gets the best for the service we are paying for.

The technology my team supports varies tremendously from Datawarehouse, Thick Client J2EE apps, Web Based J2EE Aps, IBM Websphere, IBM Mainframe [JCL Jobs], Oracle, DB2, Minor .NET and SQL Server.

Our team is responsible for Delivery primary support for all Application Development areas of the Enterprise. This includes all of the major business units and from not so important to the mission critical applications.

My team is the first team to respond and investigate any and every outage.

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  • Work
    • IT Service Mgmt, Discover Financial Services