Anne Harkness

Consultant in London, United Kingdom

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I am an Information Technology training professional with more than twenty five years’ experience in scoping, design, delivery and evaluation of training.

I specialise in training end users in collaborative tools, content and information management systems, business support systems, and Microsoft Office products.

I am an enthusiastic, flexible, resourceful and reliable trainer. Customer focused, I have excellent people skills and have proven ability to communicate, engage and motivate people with outstanding results.

Self-motivated with a positive attitude, I thrive on working in a challenging and demanding environment. I am quick to learn new tools and technologies, have excellent organizational skills and work well independently and in a team.

I am highly experienced in delivering one to one coaching, classroom courses, presentations, and workshops. Having become a Certified Online Learning Facilitator, I also provide online learning using a variety of web conferencing tools.

I am skilled in developing and designing relevant and effective course materials, ensuring that they are consistent in quality, and linked to organisational and personal objectives.

A Fellow of the Learning and Performance Institute, I enjoy helping end users gain the knowledge and skills they need to make the most of new tools and systems. And I have the experience to support them through the change process.

My clients include the BBC, Berwin Leighton Paisner Law, Bromley NHS, Citibank,Condé Nast Publications, Digital UK, dotDigital Group, Dreweats, ITV, Kent County Council, Kent and Medway NHS, Kingfisher, Kinsey Allen, London Borough of Bromley, Mott MacDonald, Nesta, NSPCC, Oxleas NHS, Pfizer, Pritchetts, West Sussex County Council.

  • Work
    • Alpha Training