I'm a skilled bilingual (Ita/Eng) online community manager, social media manager and consumer support agent specialized in the travel industry. Starting as top contributor for the website TripAdvisor.it, I've been hired as community specialist and review moderator. In two years time my level of responsibilty grew to the point of running training sessions for new community/support employees at European level. After this experience, I've been international Community Engagement Officer for Travelpickr.com. NUJ Journalist, Web Editor and Content Manager at Qui Londra. I have a column on Torino Magazine where I write about social media. I blog about London on the web magazine London calls Torino risponde. Also, I blog on GiroGiroMondo and many others travel blogs.Just started a new adventure leading guided tours in London with LondraDaybyday. Very active on Twitter and Facebook #Londradaybyday and #PassaggioInIndia Pages and Groups, are my microblogs about my daily life in London and my trips to India. I'm genuinely passionate about travels, my favourite destination is India. If you need a tip for your next journey I'll be happy to share my knowledge with you!