Results-driven manager with extensive experience in overall management of
dining venues including standing restaurants, hotels, private clubs and banquets
with commercial accountability for planning, organizing and directing all services.
- More than 17 years experience.
- Complete knowledge of hotels, clubs and standing restaurants operations.
- Excellent bilingual communication skills.
- Unparalleled guest relations skills especially in creating "special touches" and
resolving Guest requests and concerns.
- Strong analytical skills including trend analysis
- Excellent eye for details.
- Committed to people development, employee training and coaching
Specialties:I'm a guest relations expert.