the United States
Most businesses today, (for-profit, not-for-profits, social enterprises all included) face complex growth challenges at the intersection of business platform strategy, technology, and design. This needs the participation of expert culture brokers who can blend meaningful competitive strategy and disciplined execution leading to top line growth and great customer-employee engagement.
With a background in information systems, product management, and operations management, I’ve been fortunate to be doing exactly that for last 19+ years, with Fortune 500 clients throughout North America, Europe, Asia, and East Africa.
My leadership style is outgoing, democratic, and participative. Colleagues and clients appreciate my sense of diligence, passion for excellence, and candor.
Core of my experience is in partnering with C-suite to conceive, champion, and scale new/existing product-lines/services, orchestrate enterprise strategy for growth and market differentiation, leading organizational transformation and facilitating top line growth.
Domains: Retail (Clienteling, Digital Customer Engagement) Finance (Distribution, Compliance), Telecom (Billing and Customer Care), Media (e-commerce) and Social Profit.
Skills, strengths and interest areas:
• Strategy/Vision and leadership alignment
• Innovation, ideation and scaling, Intrapreneurship
• FinTech / Retail / High Tech ecosystem partner engagement
• Digital Payments, e-commerce
• Future of Work, Theory of Change
• Growth / Customer Strategy (market sizing, competitive analysis, segmentation, pricing)
• Mentoring to be better and smarter than me
Key Traits: Thinker, Builder, Improver, Producer / ENFP
StrengthsFinder Key Attributes: Activator, Woo, Futuristic, Command, Self–Assurance
Cited on Forbes (http://www.forbes.com/sites/brettsteenbarger/2015/12/21/trading-and-investing-how-you-can-improve-your-returns-in-2016/#54cbceb8352a).
Recommended to Thinkers50 (https://twitter.com/thinkers50/status/721006647062212608)