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Through real world experience Chris has gained an invaluable perspective on automation that has enabled him to develop ways to communicate the need for vision and planning when automating that are truly unique. His books, "The 8 Pitfalls of Accounts Payable Automation" (April 2011), “The Argument to Automate” (April 2012), and “Payments Automation Means NO Paper” (May 2013) are the culmination of his rich experiences.
Chris has helped companies transition from a paperbased process to an automated process since 2000, and has worked in a variety of roles, including help desk support, training, project management, consulting, product design, QA testing, sales and strategic management. Chris lives in Charlotte, NC where business, 4 kids and a wife keep him very busy.