Antonio Pitarque

Project Manager, Consultant, and Father in Zaragoza, España

Antonio Pitarque

Project Manager, Consultant, and Father in Zaragoza, España

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Customer-focused IT professional, infrastructure systems leader, managing infrastructure projects and programs and leading technical support services.

Specialist in Cisco Unified Communications systems for large multinational companies as Tier 3 Operational Engineer, reviewing and validating global designs, helping to develop the implementations, giving advance support to the end clients helping them to have the best experience with their VoIP systems.

Managing and leading migration projects for new customers being added to the portfolio, dealing with external teams, meeting with vendors, establishing and improving new processes, coaching other team members and other teams' members and ensuring the quality of the service provided.

Specialties: VoIP support, People & Project Management, ITIL Expert.

- PMP® (Project Management Professional) Certified

- Cisco CCNP-VOICE (CVOICE, CIPT1, CIPT2, CAPPS and TVOICE)

- Cisco CCNA-VOICE Certified

- Cisco CCNA Certified

- ITILv3 EXPERT Certified (Service Strategy, Service Design, Service Transition, Service Operations, Continual Service Improvement and Managing Across Lifecycle Certified)

- ITILv3 Foundations Certified

- VMware VCP5 Certified

- AcmePacket Certified

- Audiocodes Certified Associate