Tourism and Community Management in Cancún, México
Degree in Management of Tourism Enterprises, with more than 10 years of experience within luxury hospitality and maritime cruises. Leader oriented in exceeding the expectations of the customers and staff members through quality services and committed to the development and fulfillment of goals in my department and Company.
Outstanding hospitality, focused customer service, strong communication and organizational skills, complain resolutions and effective decision-making abilities.
Currently studying a Master in Community Management, Web 2.0 and Social Networks. Looking to sit up and grow professionally in the area of Community Management in the Tourism Industry, through of the knowledge acquired in the master together with the experience gained in the international tourism sector.