Ashleigh Giles
Claims Specialist, Writer, and Support Specialist in Nashville, TN
Results-driven Claims Specialist with over 7 years of experience in insurance and customer support. Proven expertise in managing inventory, handling property damage and bodily injury claims, and enhancing procedural accuracy through data analysis and stakeholder collaboration. Demonstrated ability to lead teams, improve claim handling efficiency by up to 30%, and reduce resolution times. Recognized for strategic problem-solving, innovation in operations, and dedication to elevating customer satisfaction.
Key Skills:
- Customer Support
- Data Entry
- Problem Resolution
- Team Building & Leadership
- Relationship Management
- Claims Handling & Processing
- Critical Thinking
- Google Suite & Microsoft Office Knowledgeable
- Inventory Management
- Documentation Management
Fun Facts
- Semi-green thumb, I have managed to keep several plants alive
- Self-taught crochet novice
- DIY & Crafty Queen