Ashokfrancis W

PROFESSIONAL SUMMARY

Experienced Library Automation and IT Support professional with expertise in system administration, web design, media production, and technical support. Adept at implementing and managing IT infrastructure, library systems, and live streaming technologies to enhance organizational efficiency.

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WORK EXPERIENCE

Library & IT Support Specialist

Good Samaritan School, Jasola | 2014 - Present

Library Automation:

Installed and customized Koha OPAC for library automation.

Migrated data, maintained SQL reports (Check-in/Check-out, Accession Register).

Assisted students and staff in locating and managing library resources.

Ensured proper cataloging, shelving, and inventory management.

Managed overdue notices and library records.

IT Support & System Administration:

Configured and maintained DNS, email, networking (LAN, DHCP, Routing, Port Forwarding), and SSL.

Managed Office 365 user accounts and licenses; conducted Teams training for staff.

Upgraded, installed, and troubleshot software/hardware issues.

Performed security audits and network maintenance.

Web & Media Services:

Designed and managed WordPress websites:

Good Samaritan School

The Good Samaritans Society

Kairos Multimedia Pvt Ltd

Developed X-Cart eCommerce solutions for Kairos Multimedia.

Provided SEO optimization and live streaming setups using Atem Mini Pro & OBS.

Created digital content using Adobe Photoshop, Premiere Pro, After Effects, Filmora, FCP, Olive, and Black Magic.

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TECHNICAL SKILLS

Library Automation: Koha, OPAC, SQL Database Management

IT & Networking: DNS, DHCP, Routing, SSL, Office 365 Admin, System Security

Web Development: WordPress, X-Cart, Hosting, SEO

Media & Graphics: Adobe Suite, Filmora, OBS, Live Streaming, Easy Worship

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