Peter Morris

An experienced Senior IT manager focusing on service and supplier management. A proven track record in managing multi-billion systems through application and infrastructure delivery as well as managed a large portfolio of mission critical IT systems focused both externally and internally using ITIL best practices. Driven day to day operations through team management of Service Operations functions. Developed key client relationships with Senior Technology Partners and supplier stakeholders in the UK/Eastern Europe and Africa. Over 13 years in the field of Information Technology with wide experience covering Management and the four core areas of Operation, Technical, IT Outsourcing and Software Development. With a proven ability to lead teams and able to manage budgets and resources. COVERAGE: Banking Industry, Healthcare, Enterprise Content Management Specialties Service Management / ITIL V3 Service Strategy / ITIL V3 Service Operations / ITIL V3 Service Transition / ITIL V3 Service Design / ITIL V3 Continual Service Improvement / Client Relationship Management / Service Operations / Supplier management / Resource Management