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Benny Jr. Bornales

Project Manager, Psychologist, and Consultant in Pasig, Philippines

My name is Ben, I have Broad Management experience into all aspects of the Contact Center Industry both for Inbound and Outbound Operations ranging from Customer Service, Technical Support, Telemarketing, Telesales and Marketing.

I am a project manager, psychologist, and consultant currently living in Pasig, Philippines. My interests range from technology to music. I am also interested in movies, food, and singing.

My Competencies:

I- BPO/Call Center Management

a. Inbound Customer Service/Technical Support and Sales
b. Outbound- Telemarketing, Telesales, Appointment Setting, Lead Generation, Hot Transfers, Surveys, Time Share
Business to Business and Business to Consumers Market
Campaigns Handled:

2. Medical EMR
3. Software Services
4. IT Products and Services
5. Small and Medium Enterprises
6. Merchant Services for Credit Card Processing
7. Retail and wholesale for Mobile Phones and SimCards
8. Health Insurance
9. Human Resources
10. Banking and Finance
11. SEO
12. Group Buying Sites
13. TV Advertising and Sales
14. Website Marketing
15. Restaurant Events

II- Other Pertinent Experiences:

Content Writing and Data Entry

Email Marketing through Mailchimp and Infusion soft

Social Media Marketing

Human Resource Hiring and People Management

Events Management

Training Module’s design and implementation

Root Cause Analysis

Time and Motion Studies

You can click the button above to hire me. If you’d like to get in touch, feel free to say hello through any of the social links below.