Currently stepping into CRM Consulting and implementations.
CRM: Contact Resource Management/Customer Relationship Management/Connection Resource Management System, can be implemented in organizations which like to handle their customer issues and provide them a better support, automate their sales and Campaign management for Marketing team.
CRM Consultant: Specialized in Talent Acquisition Agencies, Recruitment, Outsourcing firms and BPO/Call Centers
My Experience includes Web Development, Web Services, Web Administration and Database Designing. Previously involved in development and enhancement project, worked in Product based projects and implemented CRM integrations. Managed and involved in various SDLC steps of from requirement gathering, analysis, design, physical design, implementation, Testing and administration.
Specialties in Tools/Editors/IDE like: VIM 7.0, Corel Draw 13, Notepad 5.1, PSPad 4.5.3, Zend Studio, Dreamwaver, MS-Paint
Knowledge of Frameworks/CRM/CMS like: Joomla, SuarCRM (CE, PRO, ENT)
Developing skill on Languages like: C, C++, Java, .net and PHP
Knowledge of UI Markup: HTML (DHTML), XML
Knowledge of Web Servers like: Apache, IIS