Operations Management, Project Management, and Service Delivery in Bristol, United Kingdom
I am an accomplished leader with PMO, project management, service delivery and coaching experience with an ability to translate strategy into operational business plans.
A builder of high-functioning teams in a range of service delivery contexts.
Project manager of strategic and/or large volume/high value projects for both commercial and public sector stakeholders.
Adept business process designer and business change agent.
My key skills are:
- Leading and inspiring teams to achieve more than they thought possible, and focusing on KPI results
- Delivering projects smoothly (to time, budget and quality)
- Developing relationships with stakeholders so they become true partners
- Helping people to visualise solutions to problems
- Coaching teams on customer service excellence, team collaboration and pragmatic optimising of processes
- Translating ethereal 'visions' into the reality of 'execution'