Ben Brown

Operations Management, Project Management, and Service Delivery in Bristol, United Kingdom

I am an accomplished leader with PMO, project management, service delivery and coaching experience with an ability to translate strategy into operational business plans.

A builder of high-functioning teams in a range of service delivery contexts.

Project manager of strategic and/or large volume/high value projects for both commercial and public sector stakeholders.

Adept business process designer and business change agent.

My key skills are:

- Leading and inspiring teams to achieve more than they thought possible, and focusing on KPI results
- Delivering projects smoothly (to time, budget and quality)
- Developing relationships with stakeholders so they become true partners
- Helping people to visualise solutions to problems
- Coaching teams on customer service excellence, team collaboration and pragmatic optimising of processes
- Translating ethereal 'visions' into the reality of 'execution'