Software and Technology is my passion in life and helping people better understand the value and savings it can bring is my main goal. My first job out of college was working in Sales and Account management for a complex ERP software provider for several years. Implementations took 8+ months to complete and cost in the six figures. The thought that was constantly going through my head was "There has got to be an easier way to do this". After seeing and experiencing how simple the Zendesk platform was to operate, build, and how scalable it is, it was a no-brainer to make the switch.