Beth Buckley

Customer Experience Manager in Teddington, United Kingdom

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I am a passionate Customer Experience Manager and have developed my career creating VoC programmes, analysing, understanding and delivering on customer expectations in B2B and B2C multi-channel environments, improving processes in retail (dealer network), e-commerce (customer registration, checkout) and call centre management - ultimately increasing customer satisfaction index and NPS scoring.

  • #technology
  • #innovation
  • #racing
  • #fitness
  • #cars
  • Work
    • Pitney Bowes Inc