Beth Buckley

Customer Experience Manager in Teddington, United Kingdom

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I am a passionate Customer Experience Manager and have developed my career creating VoC programmes, analysing, understanding and delivering on customer expectations in B2B and B2C multi-channel environments, improving processes in retail (dealer network), e-commerce (customer registration, checkout) and call centre management - ultimately increasing customer satisfaction index and NPS scoring.

  • Work
    • Pitney Bowes Inc