I have been in healthcare for 19 years. I have knowledge in all areas of private practice. Respect for the Dr. is the primary concern of mine - this is a must!
I also believe that a happy employee is an inspiration for any office. The first person they see must have the personality to do the job RIGHT. The office manager must be able to solve all office issues with personal and patients. Respect everyone for what they do that is how you start the base and it grows form here.