A dynamic IT professional with over 13 years’ rich accomplishment in the area of Project Management, Service Delivery Process Engineering & Business Analysis. Presently designated as Service Delivery Manager with ST Microelectronics , Greater NOIDA. A keen planner, strategist & implementer with expertise in establishing & managing entire operations with key focus on bottom line profitability by ensuring optimal utilization of resources. Adept in various technologies with distinctive abilities in managing and guiding project teams to deliver IT projects within pre-set budgets and schedules. Deftness in assessing IT requirements of the organisation in terms of software, hardware and other peripherals / products, and handle procurement of the same. Gained comprehensive knowledge in domain on Online marketing, Product Data Management while working in Europe with team spread across various countries. Expertise in ramping up projects with competent cross-functional skills and on time execution. A leader with exemplary communication, relationship management, analytical and organizational skills with ability to train and motivate cross-cultural teams in optimizing performance levels. Technical expertise: Internet technologies, Web methods B2B package, IS architecture and integration. An out-of-the-box thinker with a proven track record of increasing revenues, streamlining work flow and creating a team work environment to enhance productivity.