My name is Bibin Radhakrishnan and I have an overall experience of approximately nine years - 6 years in running a BPO, where my responsibilities were to enhance the business processes, ensure the administration and financial accounting met industry benchmarks, implement proper strategies for the medical billing process, ensure maximum revenue generation from insurance companies and patients in the US, conducting research and analysis for the same, interacting with clients in India and the US, system analysis and design for developing software, team building, computer networking and training new recruits.
In addition, my forte includes content writing, which I have been doing for more than 2.6 years. I have written user manuals, CBTs, e-learning websites, technical content and business plans. Also, I have coordinated with clients to gather requirements, ensure projects were executed in line with client expectations, prepare status reports, assist Project Managers (Graphic Designers) in understanding client requirements whilst ensuring the work was done in the most effective and efficient manner.
At present, I am working towards becoming a professional writer and Entrepreneur - I am encouraged by the best writer the world has seen - following his footsteps, but not his style.