Throughout my professional career, I have amassed a diverse combination of skills, blending unparalleled, broad-based automotive soft skills and technical knowledge with solid, practical business experience and training product design and delivery, resulting in operation excellence. I feel that this combination is unique, and would be of great value to companies who need their own people to make smart, informed business decisions, with 1) profitability through internal efficiencies, and 2) repeat and referral business being the driving forces.
My past experiences in amassing operational requirements, implementing best business practices, and analysis of customer needs have resulted in significant improvements in workflow efficiency, employee production levels, profitability, and overall customer satisfaction. I have also enjoyed a “parallel” career in the entertainment industry, as a video producer/director, professional drummer, percussionist, singer, songwriter, arranger, producer, recording engineer, “go-fer”, and artist developer / Director of Technical Operations. A small visual sampling of my work in this field is available for viewing on Youtube.