Bojan Jovic
Belgrade, Serbia, Europe
Bojan Jovic, MSc of Management. European award winning Customer Experience professional with extensive project and people management skills.
360 view in Service industry gained through work for Telco providers, BPO and Social media companies, set up more than 50 projects for the biggest banks, financial service, media, telecommunications and FMCG companies and proven ability to consistently deliver results with remarkable insight into market trends.
Founder and Executive Director of Contact Center association of Serbia, lecturer at Call Center Academy in Zagreb, Republic of Croatia and Serbian representative in European Confederation of Contact Center Organizations (ECCCO).