Over 13 years of I.T. experience (ICT Manager level for the last 6 years). Fluent English, German and Spanish. Possessing a proven record of developing I.T. projects, skills, innovative technical strategies and profit initiatives within the highly competitive commercial. Well networked with professional bodies and consultancies. Knowledge developed as an I.T. Engineer through managerial roles in both pure IT and Customer Service Delivery. Last years focused on IT Service Transformation supported by a deep knowledge of ITIL and Lean IT fundamentals.