Brennan Butler

Business Analyst and Certified Salesforce Administrator in Indianapolis, Indiana

Brennan Butler

Business Analyst and Certified Salesforce Administrator in Indianapolis, Indiana

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My goal in life is not only to have a career that I enjoy but to give back to my community and help others grow and feel that they are able to make a difference not only in their lives but the lives of others. Through hard work and determination I was able to become a Certified Salesforce Administrator, I plan on continuing my education within this amazing CRM, it has been an amazing experience so far and the people I have met along the way are some of the most passionate people I have ever met.

Early in life I learned that honesty, morality, gratitude, and giving back were the most important things in life. This led me on many different paths to figure out what I did well and what I did not do well. I have learned to integrate both people skills and technical knowledge into my career, allowing me to be able to effectively communicate to people in any position in a company, this has helped me bridge the gap between the technical side and business side of companies. Bringing all people from different positions together to complete a common goal.

At Echo Engineering, I re-vamped the Salesforce training process, by gathering information from different departments in the company, tying this information together in a format that is easily understood, and implementing new training guides that had step by step instructions for each field in the organizations system. Along with the training guides I implemented Power Point presentation that went along with each portion of the material that talked about the processes behind the information that was being required. This helped each employee understand the importance of what they were doing and allowed them to feel like they were contributing to the company in bigger way.

At IHCDA, I started out as a temp who helped with processing claims for the homeless programs throughout the State of Indiana. I was later moved to the team to help implement the new HMIS System for the State of Indiana (Homeless Management Information System). Within this group I helped gather requirements, determine processes, and create training documentation, I was dubbed the “Report Goddess” by some of my users for being able to produce reports and information from the system that they believed was impossible. I was able to travel the state and do live trainings every six weeks with the Case Worked who had to use this system. The best part of my job other than the fact that I love data, was the fact that I was helping the community.

  • Work
    • Available for New Opportunity
  • Education
    • Walden University