Salt Lake City, Utah, United States
I love helping companies solve important and complex problems. Especially when those problems involve improvements in e-commerce, business operations and customer satisfaction. A quality customer experience should be the ultimate goal of every business, and how a company manages its
e-commerce strategy and client service operations will dramatically affect their customer experience.
I started my career in the rapid-growth online poker industry and along the way I developed a passion for improving global e-commerce platforms and strategies, as well as the burning need to ensure customer satisfaction and create operational excellence within business operations. I've personally found that intense focus in these areas will ultimately improve customer experience, directly impacting the bottom line.