Saratoga Springs, UT
Brian Austin manages the Instructional Design team for AAA University and reports to Bruce Baumgarten. Brian started working with CSAA Insurance Group in 2007 as an instructional designer with the Claims College in Colorado Springs.
What does the ID team do? The primary goal of the instructional design team is to drive key business results by evaluating performance gaps, design and develop solutions, and evaluate solution effectiveness. It's a fun and challenging job.
The ID manager (Brian) helps manage project load, is accountable for team effectiveness and success as well as innovation.