Consultant in Armagh, United Kingdom
Brian helps people use the web for business result.
Expert in the Top Tasks methodolgy, working with Gerry McGovern for 15 years. My background is in business analysis and project management. I am a qualified business coach and I bring a strong customer focus to every project I work on.
Recent projects have been about measuring and improving performance of large websites using observational usability (Task Performance Indicator), creating metrics for website management that web teams and management understand and believe in; working with subject matter experts and web specialists to improve on-line workflows.
Recent clients include : Toyota Europe, Natural Resources Wales, Health Service Executive Ireland, Cisco Services Boots Stores (Intranet redesign), Federal Reserve Board, European Union.
Previous assignment with: Rolls Royce, HSBC, BBC, NHS Choices, Atlas Copco, The Department for Environment (UK), Food and Rural Affairs (UK), Enterprise Ireland, Scottish Enterprise Agency.
Specialities: Top Task Management, business analysis, website measurement and improvement, project management
When not thinking about top tasks he likes running with his dog or just laying down and reading a good book