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"A Ring Leader that was a Monkey" (Free The Idea Monkey) Business and technology leader who drives profitable growth by leading teams through technology development, deployment, measurement and management. Recognized as a transformational change agent with 17 years of experience optimizing organizations, developing products, and developing a feedback channel that allows companies to improve products and deliver customer experience. Executive Leader that is consistently instrumental in developing and setting the IT, Professional Services and Support strategy. Instrumental in triple-digit revenue gains and double-digit cost savings while improving customer satisfaction. Wharton executive education. founder: myosb.org