Brian Zolke
Treasury Manager in Indian Trail, NC, US
Brian Zolke worked with Bank of America for five years, during which he held several roles. Initially serving as an assistant manager in the company’s finance center, Brian Zolke mentored associates in complex transactions.
He also worked with them on complex issues and maintaining regulatory compliance. After meeting, if not exceeding, his performance goals he was promoted to treasury fulfillment and service advisor where he focused on exception wire services.
Working with teams in the United States and India, Mr. Zolke provided coordinated support. Alongside handling complex transactions, he was responsible for completing inline quality audits. After several months, he was made a senior adviser at the department and oversaw 30 advisers.
In his two years in the role, Brian Zolke developed a keen understanding of 27 client request systems. He also earned JD Power certification for his customer service. He subsequently became treasury manager and oversaw between 14 and 20 employees. Focusing on delivering world-class service to customers, he consistently pitched new ideas to upper management, and developed a partnership with a local college to create a recruitment pipeline.