Brodie Orrock

With a rich and diverse background in customer service and retail, I bring dedication, adaptability, and a strong work ethic to every role I undertake. My career journey includes key positions at leading organisations such as McDonald’s, KFC, and Coles, where I honed my skills in customer engagement, teamwork, and operational excellence.

McCafé Barista

At McDonald’s, I served as a McCafé Barista, delivering exceptional coffee and beverage experiences to customers. This role allowed me to master multitasking in a fast-paced environment while maintaining a keen focus on quality and customer satisfaction. My ability to engage warmly with patrons and work efficiently under pressure contributed to a seamless and welcoming atmosphere.

Customer Service Team Member – KFC and McDonald’s

Working as a Customer Service Team Member at both KFC and McDonald’s, I became proficient in resolving customer enquiries, ensuring swift and accurate service, and collaborating effectively with team members. These roles deepened my understanding of delivering consistent, high-quality customer experiences and adhering to brand standards.

Grocery Nightfill – Coles

As a Grocery Nightfill team member at Coles, I developed a strong attention to detail and efficiency, ensuring shelves were consistently stocked and displays well-organised. My ability to work independently during night shifts while meeting deadlines highlights my reliability and self-motivation.

Strengths and Qualities

Customer-Centric Approach: I thrive on creating positive customer experiences, consistently exceeding expectations with professionalism and empathy.

Team Collaboration: My experience across various team settings has equipped me with strong interpersonal skills, ensuring smooth communication and collaboration.

Adaptability: Transitioning between roles and industries has cultivated my ability to adapt quickly to new challenges and environments.

Efficiency and Organisation: Whether managing busy coffee orders or restocking shelves, I prioritise efficiency and attention to detail to maintain high standards.

Commitment to Growth: My volunteer work and diverse career path reflect my dedication to personal and professional development.

I am eager to bring these skills and experiences to a forward-thinking organisation, contributing to its success while continuing to grow and excel in my career.