Process centric senior technology leader with twenty plus years of proven experience within Retail, Financial and Healthcare industries.

Strengths include team definition and build-out, process transition, results execution and success metric delivery.

Key Focus

· Comprehensive background in application / system infrastructure analysis, recommending solutions, managing communication between end users and technical professionals.

· Built multiple organizations, collectively delivering processes, role responsibilities, layout, organization definition, success metrics, expectations and global delivery models.

· Managed large, global delivery testing organizations

· Translates strategies into specific goals, tactics, action plans, and deliverables

· Balances data, logic, and intuition in decision making

· Process focused through SDLC/DMAIC methodologies

· Inspires commitment & followership

· Advocates associate experience through feedback & coaching

· Builds strong, long lasting relationships

· Fosters creative thinking / innovation