My background in brief: I was born in 1955 in Wiener Neustadt, Austria. After studies in the humanities and modern languages, I trained in using industrial products for image and sound technology. I then worked in audiovisual media. In the 1970s I became involved in intercultural encounters and later worked in cultural mediation, where I specialised in intercultural contexts and in using audiovisual media. Between 2005 and 2007, I completed a master’s in intercultural studies at Danube University Krems. My dissertation was entitled Different to me – tolerating ambiguity, and encounters with otherness and oneself. I currently work in the field of intercultural learning, and on researching and developing methodological approaches to encounters in a transcultural space and to triggering sociocognitive processes that will allow people to perceive reality in a way that is as free of dissonance as possible. I aim to share my knowledge with, among others, advisory boards involved in culture, interculture, social heterogeneity and integration/inclusion, and with teachers, politicians, seminar participants, those affected by clashes of cultural values and norms, and those working in the public and social services.I live and work in Gmunden am Traunsee (Upper Austria) and in Wiener Neustadt (Lower Austria).